Welcome to Anita Lights and Crafts ! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from our website, you agree to accept these Terms. Please read them carefully.

1. General Information

• This website is owned and operated by Anita Lights and Crafts.
• Throughout the site, the terms “we,” “us,” and “our” refer to the store.
• By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products & Services

• All products are handcrafted, and slight variations in color, size, or finish may occur.
• Product descriptions, images, and pricing are subject to change without notice.
• We reserve the right to discontinue or update any product at any time.

3. Pricing & Payment

• All prices are listed in INR and are inclusive/exclusive of applicable taxes (as specified).
• Payment must be made in full before dispatch.
• We accept major payment methods including [UPI, Credit/Debit Cards, Net Banking, Wallets, etc.].

4. Shipping & Delivery

• Orders are shipped within [7 business days] after payment confirmation.
• Delivery timelines may vary depending on your location.
• We are not responsible for delays caused by courier services or unforeseen events.

5. Returns, Refunds & Exchanges

• Due to the nature of our products (candles and craft supplies), returns/exchanges are accepted only for damaged or defective items.
• To request a replacement/refund, contact us within [7 days] of delivery with proof of issue (images/videos).
• Refunds will be processed via the original payment method.

6. Intellectual Property

• All content on this site (text, images, logos, product designs) is the property of Anita Lights and Crafts.
• Unauthorized use, reproduction, or distribution of our content is prohibited.

7. Limitation of Liability

• We are not responsible for misuse of products.
• Candles should always be used safely: keep away from flammable materials, children, and pets.
• We are not liable for any damages arising from improper use of our products.

8. Privacy Policy

• Your personal information is handled in accordance with our Privacy Policy.
• We do not sell, trade, or rent your personal data to third parties.

9. Changes to Terms

• We reserve the right to update, modify, or replace any part of these Terms at any time.
• Continued use of our website constitutes acceptance of those changes.

10. Contact Us

For questions about these Terms & Conditions, please contact us:
📩 Email: anitalightsandcrafts@gmail.com
📞 Phone/WhatsApp: +91-7428420595
🏠 Address: 7/117, Flat 104, Lift 2, Passion Excellence, Swaroop Nagar, Kanpur-208002