Thank you for shopping with Anita Lights and Crafts ! We want to make sure your order reaches you safely and on time. Please read our shipping details below.
1. Order Processing
- All orders are processed within 3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a confirmation email/SMS once your order has been shipped.
2. Shipping Methods & Delivery Time
- We partner with reliable courier services to ensure safe delivery.
- Standard delivery time is 3–7 business days, depending on your location.
- Delays may occur due to high order volume, courier issues, or unforeseen events (festivals, strikes, weather conditions).
3. Shipping Charges
- Shipping charges are calculated at checkout based on order weight, size, and delivery location.
- Free shipping may be available on orders above ₹999 (if applicable).
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order using the provided tracking number.
5. International Shipping
- Currently, we do not offer international shipping.
- If offered: Shipping rates and delivery times will vary depending on the destination country. Customs duties, taxes, or import charges (if any) are the buyer’s responsibility.
6. Delayed or Lost Orders
- We are not responsible for delays caused by courier partners.
- In case of lost or undelivered orders, please contact us at anitalightsandcrafts@gmail.com, +91-7428420595 and we will assist you.
7. Contact Us
If you have any questions about shipping or delivery, reach out to us:
📩 Email: anitalightsandcrafts@gmail.com
📞 Phone/WhatsApp: +91-7428420595